Holly, with a College Diploma in child development and a BA Hons in Education Studies, initially pursued a career in the field of education. However, she discovered her true calling in professional administration and made a deliberate shift in her career path. Recognising the significance of her role as the first point of contact for clients, Holly understands the importance of providing exceptional customer service. She takes pride in assisting clients with their queries, concerns, and updates, ensuring they receive the support they need. With her educational background, Holly brings a unique perspective to her administrative role, combining her knowledge of human development and learning with her strong administrative skills. Outside of work, Holly finds solace and joy in spending time at the beach or along the coast, immersing herself in the natural beauty of these environments. These moments allow her to unwind, relax, and recharge. Additionally, she embraces mindfulness practices, valuing self-care and prioritizing her mental well-being. Holly also indulges in the excitement of exploring car boot sales, where she uncovers hidden treasures and unique finds. Holly's decision to transition from a career in education to professional administration reflects her determination to find fulfilment and make a positive impact in a new field. Her diverse background and passion for providing excellent customer service make her a valuable asset to the Thomson Broadbent team.