Restrictions have been in place for a while now and we have continually reviewed the government guidance in relation to the work which we carry out.
Most notably, the Government have provided clarity on conducting work in Client’s homes. Having reviewed this guidance and conducted the necessary risk assessments, we are pleased to announce that we will now be restarting the process of inspecting properties where this is required.
In order to ensure the safety of our colleagues, clients and the general public there will be some additional safety measures put in place. You can read more about these below. Our surveyors and property inspectors have also received additional training on how to use PPE safely and effectively and on how to carry out safe inspections whilst the transmission of COVID-19 remains a risk.
In all cases, one of our team of Case Handlers will call each client to make the necessary arrangements for an inspection and to gain as much information about the property as possible prior to the site visit to minimise any contact with other people whilst conducting the site visit.
We understand that some of our clients will may still prefer not to have visitors at this time. If this is the case and you have received a ‘Property Inspection Notification’ from us, please call us on 01536 264101 and we will be happy to postpone the inspection to a later date. It should be noted however, that in many instances, we are unable to progress a case without conducting an inspection and this may delay progress.
In order to abide by current government guidance and minimise the risk of transmission, our Property Inspector will not be completing an internal inspection of your property and will not be expected to make direct contact with you to ensure that risks are minimised for both parties.
IF YOU OR SOMEONE IN YOUR HOUSEHOLD ARE CURRENTLY HAVE SYMPTOMS OF CORONAVIRUS, PLEASE CALL US AND REQUEST REARRANGE YOUR INSPECTION FOR 14 DAYS TIME.